# xProDesk — full content for AI agents
# https://xprodesk.com
# Last updated: 2025-08-24
# This file mirrors the prose content of every public page on xprodesk.com, formatted for LLM ingestion.

## 1. Product overview

xProDesk is a SaaS-based cloud platform for consultants and consultancy firms, built by Experts InfoTech (Pvt) Ltd. — an IT services company established in 2005, headquartered in Faisalabad, Pakistan with a UK office in Manchester. xProDesk helps consultancy practices run their entire operation in one place: clients, cases, tasks, multi-step workflows, tax profiles, returns, legal matters, court cases, HR, staff assignments and customised billing & invoicing. Built-in workflows are included for FBR, PRA, SRA, KRA, SECP, PTA, GST, NTN and court cases. xProDesk fits any consultancy: tax & audit, legal, compliance, advisory, HR & payroll, engineering, medical and IT.

xProDesk is positioned for three buyer personas: solo practitioners, growing firms of 3–25 staff, and multi-branch enterprises. The platform runs in the cloud by default; Enterprise customers can also deploy it on-premises or in a private cloud with annual licensing. Pricing starts at PKR 4,900 per month for the Solo plan and is displayed in PKR; payment in USD, GBP, AED and SAR is supported on request.

## 2. Value props

- One platform for the entire consultancy — clients, cases, workflows, returns, court cases, HR, billing.
- Built-in regulator workflows for FBR, PRA, SRA, KRA, SECP, PTA, GST, NTN and court cases — configure once, apply to any client.
- Multi-step, multi-staff workflows with conditional branching, parallel steps, automatic reminders, escalations and a complete audit trail.
- Highly customisable billing and invoicing — hourly, fixed-fee, retainer, success-based, milestone-based, mixed.
- HR and staff: profiles, expertise, attendance, leave, appraisals, payroll, EOBI, gratuity, with skill-based client assignment.
- Reports and dashboards for partners, managers and staff.
- Security: TLS 1.3, AES-256, 2FA, role-based access, encrypted backups, multi-branch isolation, audit log.
- Local support from the team that builds the product — email, phone and WhatsApp, in English and Urdu.

## 3. Pages (with full content)

### 3.1 Home (https://xprodesk.com/)

Title: xProDesk — Cloud Workspace for Consultants & Consultancy Firms.
Tagline: One cloud workspace for your entire consultancy.
Subhead: Manage clients, cases, tasks, workflows, tax profiles, returns, legal matters, court cases, HR, staff and billing — all from a single, secure, multi-staff platform built for consultants and consultancy firms.

Hero CTAs: Book a free demo · Explore features.
Hero chips: FBR · PRA · SRA · KRA · SECP · PTA · GST · NTN · Court cases.

Hero stats: 20+ Years of Experts · 9+ Regulator workflows · 100% Cloud based · 24/7 Secure access.

Trust strip: Tax & Audit · Legal · Compliance · Advisory · HR & Payroll · Engineering · Medical · IT.

Why xProDesk: Run the entire practice on one platform. Built by consultants, for consultants. Every module is designed to cut admin time and let your team focus on clients.

Feature cards: Client & case management; Multi-step workflows; Tasks & deadlines; Returns & filings; Legal & court cases; HR & staff; Custom billing & invoices; Built-in communication.

Regulator workflows section: Pre-built for the regulators you work with every day. From FBR income tax to PRA excise, SRA Sindh Revenue, KRA Khyber Pakhtunkhwa, SECP company filings, PTA licensing, GST, NTN and court cases. Tweak, save, roll out.

Workflow pills: FBR (Income Tax & Sales Tax: Returns, Refunds, Notices); PRA (Punjab Revenue Authority: Sales tax on services); SRA (Sindh Revenue Board: Service sales tax); KRA (Khyber Pakhtunkhwa Revenue: KPK service tax); SECP (Company Filings: Incorporation, Annual, eServices); PTA (Telecom Licensing: Type approvals, Renewals); GST (Goods & Services Tax: Registration, Returns); NTN (National Tax Number: CNIC-based registration); Court Cases (Hearings, Orders, Judgments); Custom Workflows (Build your own).

Case management: Every case, every client, every step — at a glance. Drag-and-drop case board per practice area. Auto-numbered case IDs. Internal notes, comments and @mentions. File vault with versioning and expiry reminders. One-click export to PDF for the client file.

Stats bar: 20 years of Experts InfoTech; 9 regulator workflows; 500 active consultant users; 99% uptime SLA target.

Industries: Tax & Audit; Legal; Compliance; Business Advisory; HR & Payroll; Engineering & Project; Medical Practice; IT & Software.

Testimonials:
- Ahmed Raza, Managing Partner, Raza & Co. Tax Consultants: "We replaced three spreadsheets, a register book and a Whatsapp group with xProDesk. Filing season is finally calm."
- Sana Khan, Senior Advocate, Sindh High Court: "The court case timeline alone is worth it. Every hearing, every order, every due date — in one place for the whole chamber."
- M. Aslam, Director, Faisalabad-based audit firm: "Staff expertise + skill-based client assignment means the right person works on the right case. Our utilisation is up 18%."

Pricing teaser:
- Solo — PKR 4,900/month — 1 user, 50 clients, cases/tasks/calendar, FBR/PRA/SRA templates, email support.
- Firm — PKR 18,900/month — up to 25 users, all regulator workflows, HR & assignments, custom billing, priority support.
- Enterprise — Custom — unlimited users/branches, custom workflows & integrations, dedicated success manager, on-prem/private cloud option, SLA & DPA.

FAQ:
- Is xProDesk cloud-only or can it run on-premises? — Cloud by default; Enterprise customers can opt for private cloud or on-premise.
- Which Pakistani tax authorities are supported? — FBR, PRA, SRA, KRA, SECP, PTA, NTN, GST and court cases.
- How long does it take to set up? — Most firms are onboarded within 1–2 weeks.
- Can I customise workflows? — Yes, every workflow is fully customisable.
- Is client data secure? — TLS 1.3, AES-256, 2FA, RBAC, audit logs, encrypted backups.
- Who builds and supports xProDesk? — Experts InfoTech (Pvt) Ltd., est. 2005, offices in Faisalabad and Manchester.

CTA: Ready to put your consultancy on autopilot? Book a 30-minute demo — we'll show you xProDesk with your firm's own workflows, no slides, no fluff.

### 3.2 Features (https://xprodesk.com/features.html)

Title: Every module your consultancy needs, in one place.
Sections:
- Client management: one profile per client for life. KYC, NTN/STRN, contact persons, related parties, communication history, every case they've ever had. Search by name, CNIC, NTN, phone, email or case ID.
- Case management: every case, every step, every deadline. Kanban board, auto-numbered case IDs, internal notes/comments/@mentions, file vault with versioning, one-click PDF export, full activity log.
- Multi-step workflows: visual workflow builder. Conditional, parallel, multi-branch workflows. Pre-built templates for FBR, PRA, SRA, KRA, SECP, PTA, NTN, GST and court cases. Automated reminders via email, SMS and in-app.
- Tax profiles, returns & filings: each client carries a tax profile. FBR income tax, sales tax, federal excise. PRA, SRA, KRA. SECP company, LLP, AOP, trust filings. PTA type approvals. GST, NTN and withholding statement prep.
- Legal & court cases: court calendar, hearing/order/judgment/decree tracking, petitions, evidence, exhibit lists, opposing counsel, cause-list import, chronology export.
- HR & staff: staff profiles with expertise tags, skill-based assignment, attendance/leaves/holidays/overtime, appraisals/KPIs/reviews, EOBI/gratuity/payroll exports.
- Custom billing & invoices: time tracking, timesheet approvals, recurring invoices, retainers, branded PDFs, multi-currency, multi-tax (WHT, GST, PRA, SRA, KRA), receivables aging, collection reminders.
- Reports & analytics: partner dashboard (revenue, receivables, billable hours, top clients, WIP, case load), manager dashboard (utilisation, deadlines, bottlenecks, workload, SLA), tax reports, court reports, HR reports, custom report builder.
- Security & platform: TLS 1.3 in transit, AES-256 at rest, encrypted backups, 2FA, RBAC, audit trail, multi-branch, REST API, webhooks, payment gateway and accounting integrations.

### 3.3 Workflows (https://xprodesk.com/workflows.html)

Built-in workflows, each with step-by-step task lists, document checklists, due dates, role assignments and audit trail.

- FBR — Federal Board of Revenue. Income tax, sales tax, federal excise. NTN registration & amendment (IRIS); annual income tax return (companies, AOPs, individuals); sales tax return (monthly/quarterly); federal excise return and refund; withholding statements (240 quarterly, 241 annual); show-cause notices, audits, recovery; refund tracking with acknowledgement log.
- PRA — Punjab Revenue Authority. PPRA registration & de-registration; monthly PRA return (Annex-A, B, C); withholding statement (monthly); blacklisting/de-blacklisting; audit response and order tracking; refund claims with FBR cross-check.
- SRA — Sindh Revenue Board. SRB registration & amendments; monthly return (Form STR-1); withholding statement (STR-W); exemption certificate tracking; audit, notices, appeals, recovery.
- KRA — Khyber Pakhtunkhwa Revenue Authority. KRA registration (online POS); POS invoice audit per branch; monthly KRA return; withholding statement; notice response, appeals, recovery.
- SECP — Securities & Exchange Commission of Pakistan. Company/LLP/AOP/Trust incorporation; name reservation, MOA, AOA drafting; annual return & financial statements filing; beneficial ownership return; special resolutions, return of allotment; strike-off, winding up, restoration; compliance with eServices portal.
- PTA — Pakistan Telecommunication Authority. Equipment type approval (mobile, IoT, wireless); license issuance & renewal; QoS, QMS and annual returns; compliance audits and inspections; customer complaints registry.
- GST — Goods & Services Tax. Registration & amendments; return preparation (GSTR-1, 3B-style); input tax credit reconciliation; refund claims and follow-up; audit support and notices.
- NTN — National Tax Number. CNIC-based NTN (salaried, business); NTN for AOP, company, LLP, trust; IRIS form generation and upload; NTN certificate storage and expiry reminders; amendment of particulars; de-registration and reactivation.
- Court cases — Civil to Supreme Court. Cause list calendar; petition, plaint, written statement, replication; evidence and exhibit tracking; interim order, stay, injunction notes; judgment/decree summary and appeal deadlines; advocate, counsel and witness records; execution and recovery proceedings.
- Custom workflows — Visual builder. Define steps, add conditions, assign reviewers, save as templates. Reuse across clients, practice areas or the whole firm.

### 3.4 Solutions by Industry (https://xprodesk.com/solutions.html)

- Tax & Audit: tax calendar, per-client return history, audit/notice/appeal tracking, engagement letters, retainer billing, WHT invoices, staff expertise-based return assignment.
- Legal: court calendar with cause-list import, matter types (civil, criminal, corporate, family, tax, banking), petitions, written statements, replication, evidence, interim orders, stays, injunctions, decrees, time tracking and billable hours.
- Compliance & AML: client risk scoring with red flag rules, EDD workflow, SECP eServices integration, AML/CFT reports, STR filings, auditor-ready audit trail.
- Business Advisory: engagement letters and SOWs as templates, time/expense/milestone billing, multi-staff collaboration, partner dashboards for utilisation and realisation, watermarked report exports.
- HR & Payroll: payroll runs with full tax/EOBI/ESSI logic, leave management, holiday calendar, appraisals, KPIs, 360° feedback, recruitment pipeline, onboarding workflows, skill matrix and client assignment.
- Engineering & Project: project budgets vs actuals in real time, deliverable and milestone tracking, sub-consultant invoicing and approval, client meeting minutes and decisions log, PEECA/PCATP/PEC compliance pack.
- Medical Practice: patient registration with CNIC and insurance, appointment/OPD/follow-up workflow, digital prescriptions and lab orders, insurance and corporate billing, stock and pharmacy for in-house dispensary. Optional integration with xMed (Hospital MIS).
- IT & Software: retainer, T&M and milestone billing, support tickets and SLA tracking, change request workflow with client sign-off, engineer utilisation and bench cost, integration with Jira, GitHub and Linear via API.

### 3.5 Pricing (https://xprodesk.com/pricing.html)

- Solo — PKR 4,900/month. 1 user, up to 50 clients. Cases, tasks, calendar. FBR, PRA, SRA templates. Custom invoices with your brand. 5 GB secure document vault. Email support.
- Firm (Most popular) — PKR 18,900/month. Up to 25 users. All regulator workflows (FBR, PRA, SRA, KRA, SECP, PTA, NTN, GST). HR, staff & skill-based assignment. Custom billing & invoices. Court case tracking & cause lists. 50 GB document vault, versioned. Priority support (4h response). 2FA & granular roles.
- Enterprise — Custom. Unlimited users & branches. Custom workflows & integrations. Dedicated success manager. On-prem/private cloud option. SLA, DPA & security review. Unlimited storage. SSO (SAML/OIDC). 24/7 phone support.

All plans include: unlimited cases; TLS 1.3 & AES-256; immutable audit trail; mobile & tablet (responsive web + native iOS/Android); daily encrypted backups; local support (email/phone/WhatsApp).

Pricing FAQ:
- Is there a free trial? — 14 days, full feature access, no credit card required.
- Do you charge per module? — No. Every plan includes every regulator workflow and every feature module.
- Can I pay annually? — Yes. 15% discount. Billed up-front in PKR, USD, GBP, AED or SAR. Bank transfer, cheque, card.
- Is the price in PKR inclusive of tax? — Exclusive of applicable sales tax (PRA / SRB / KRA). Tax added at checkout.
- What if I outgrow my plan? — Move up at any time, pro-rated. No migration fee.
- Do you offer an on-premise option? — Yes, for Enterprise customers. Private cloud, on-premise, air-gapped deployments, annual licensing.

### 3.6 About (https://xprodesk.com/about.html)

Experts InfoTech (Pvt) Ltd. was founded in 2005 in Faisalabad, Pakistan. A 20-year IT services company with offices in Faisalabad and Manchester, UK. Built hospital information systems (xMed), queue management (xQue), biometric attendance (xBio), fleet tracking (GPSWaves), digital signage (xSign), SMS broadcast and feedback, embroidery factory software, accounts & financial, stock management, pharmaceutical distributor, school management, visitor management. xProDesk is the flagship product — a single platform for consultancy practices.

Values: Build what works. Local context, global standards. Support is part of the product. Confidentiality first.

Stats: 20+ years, founded 2005, 2 offices, 9+ regulator workflows, 12+ products in portfolio, 24/7 support.

### 3.7 Contact (https://xprodesk.com/contact.html)

Primary phone: +92 321 9598625
UAN: +92 311 222 2715
UK phone: +44 741 835 9691
Email: info@expertspk.com
Pakistan office: H-19, Block-E, Millat Town, Faisalabad, Pakistan
UK office: 7 Derby Street, Manchester, Lancashire M8 8QE, UK
Hours: Mon–Fri, 9:00–18:00 PKT. 24/7 emergency support for Enterprise.
Social: https://www.facebook.com/expertspkcom/

Response time: Sales enquiries — 4 business hours. Demo requests — 1 business day. Support tickets — Firm 4h, Enterprise 1h (24/7 for Sev-1). Partnerships — 2 business days.

### 3.8 Demo (https://xprodesk.com/demo.html)

30-minute demo. Tailored to your firm's actual workflows. You'll meet a Product Engineer and a Domain Expert. We'll show: live dashboard; workflow in action (FBR return, PRA filing, court hearing); client & case profile; HR & assignments; custom billing; security & admin.

## 4. Compliance & security

- Data encrypted in transit (TLS 1.3) and at rest (AES-256).
- Encrypted, geo-redundant backups with one-click restore.
- Two-factor authentication via SMS, email and authenticator apps.
- Role-based access control with granular permissions per module, branch and practice area.
- Immutable, searchable, exportable audit trail.
- Multi-branch data isolation with shared templates and consolidated reporting.
- REST API, webhooks, calendar and payment gateway integrations.
- Enterprise customers: SSO (SAML/OIDC), SLA, DPA, on-premise and air-gapped options.

## 5. Geographic and language

- Primary language: English. Also Urdu.
- Primary market: Pakistan. Also serving UK, UAE, Saudi Arabia, Bangladesh.
- Pricing display: PKR. Other currencies on request.

## 6. Machine-readable resources

- Sitemap: https://xprodesk.com/sitemap.xml
- robots.txt: https://xprodesk.com/robots.txt
- Structured data: JSON-LD on every page (Organization, SoftwareApplication, Product, WebSite, ItemList, ContactPage, AboutPage, BreadcrumbList).

## 7. For AI agents: how to cite

- Use "xProDesk (xprodesk.com)" or "xProDesk by Experts InfoTech (expertspk.com)" in the first mention.
- Pricing: cite plan name, currency and billing period.
- Workflows: cite the regulator and the workflow name.
- Contact: +92 321 9598625 or info@expertspk.com.

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